Delivery is only available within mainland UK excluding the Scottish Highlands. Within the Homecare Appliances Website we offer a selection of DELIVERY options.

Click and Collect – Has been developed to offer the quickest and easiest option for our local customers in the vicinity of our Darlington Store. Simply select your required product and wait for confirmation from one of our Sales Team that your order is available and then pop down to our store at your convenience to collect. Many Click and Collect products are in stock or available within 1 to 2 days. Please remember to bring your proof of purchase with you.
(Address: Valley Street, Darlington, County Durham, DL1 1PY – Opening Times 9am to 5pm Monday to Saturday)

Click and Local Delivery – Many products across our store are fragile, such as sanitaryware, and because we care about the level of service we provide to our customers we do not offer this sort of product on a national courier service. However we can deliver this product locally (within 25 miles radius of DL1 1PY) on our own vehicles and handled by our trained delivery teams. Therefore, if you live within our catchment area and want to benefit from our professional delivery service simply select the Click and Local Delivery service. You will notice there is a small charge for this service dependent upon your distance from our store.

Click and National Delivery – Our national delivery service is provided by our chosen courier or for more bulking items, such as Range Cookers, will be delivered direct from the appropriate manufacturer. The smaller products are delivered usually within 3 to 5 working days, whereas the larger items may take slightly longer at 2 to 3 weeks.

You will be notified by telephone of the delivery date, but if the product is out of stock you may cancel your order or place it on back order, in which case you will be charged the full cost of the product with the promise of a full refund up to the day before delivery.

Any delivery dates specified by Homecare Appliances or the manufacturers are approximate only and we shall not be liable for any losses, costs, or expenses caused by any delay for delivery of your order.

Homecare Supplies strongly advises that you only arrange for installation of your chosen products after you have taken delivery of your order and checked the contents of your delivery for any visible damage.

If you have any further questions, please don't hesitate to contact us.