Browse our Customer Testimonials

Read what some of our customers have to say about us......

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Bathroom Taps

Excellent customer service; my initial email enquiry and follow up questions were all answered by Mike Dowson within 12 hours. Mike has been extremely helpful throughout.  Again on the phone Mike was very helpful in completing my order and ensuring that I was kept fully informed of the progress. He also made sure the goods (bathroom taps) were dispatched before he went on leave. I cannot speak highly enough of the service I have received and would not hesitate to recommend Homecare Heating Supplies Ltd. Many companies say they give good customer service, here’s one that actually delivers it and not just “good” but “excellent”.


Mr Turner

Mr Turner


Been searching for a eye-catching electric fire without success until we come across your website. Took a chance and visited the showroom. Not only amazed at the range on display but we were guided through to our final selection by MIke D. A real professional service was provided and a pleasure to give our order to Homecare. Also nice to have a sit down in the in-house cafe!

Phil Johnson

Thank You

Hi Bev




I do want to say how impressed I have been with the service and interaction with you and your company and your colleagues.  It has been spot on.


Best regards






Mr Berman

Excellent Service

We recently refitted our main bathroom and ensuite and Homecare provided everything we needed. The staff at Homecare were great. They showed us around all the products, outlined our options and answered all our questions. The quality of the sanitaryware and the bathroom furniture was very high. Thanks again for great products, helpful advice and guidance and an excellent service.

Mr and Mrs Bailey

Kitchen Tap and Logs

Thank you for helpful service when I turned up at 9am needing a kitchen tap that day. The tap I chose was in the sale at excellent discount and was taken off display. Brilliant service and product.

I also buy Logs from Homecare on a regular basis. Again always helpful service, loading my car for me and good value.

Mrs McLay

Bathroom fittings

I recently completed a bathroom, purchasing a number of items from Homecare.

All my questions were answered and the goods delivered largely as required... the one item i did have an issue with was quickly dealt with and replaced meaning there was no real impact to the refit schedule.

I would happily recommend Homecare to others and they will be the first point of contact for my next project.

Lee Thornton


I recently purchased an Electric Fire and Bathroom accessories from Homecare. Very good service from
all departments, including the Cafe. Will certainly be back!

Sheila Butler

New Tap

My kitchen tap failed just before Christmas. The staff at Homecare Darlington were so helpful in helping me choose a new tap, showing me the full range available and advising me of the best options available. My new tap was fitted just before Christmas, which was a huge weight off my mind. Thank you to all at Homecare Darlington.

Mr Hughes

Customer care

Called in today after our shower door exploded. Mike D. was extremely helpful in showing us the products we needed, even to phoning our shower door manufacturers to see if they would he'll with the costs. He went out of his way and had a lot of patience. Very impressed with the customer care and will certainly be purchasing our requirements from them. We have used them before and always very satisfied.. AH.

Ann Huckin

Thank you

Dear Mr Allenby,


We are very pleased with the bathroom products that we have purchased which makes the bathroom look so very luxurious and contemporary.


I would personally like to pass on my sincere thanks to Billie Woodhouse for all the professional advice and guidance, my suggestions and constant changes were to say the least 'very trying'!


Billie just took it all on board and as a consequence, we eventually purchased the right products for our beautiful bathroom.


Once again thank you for your all your help and assistance.


Yours sincerely


Maureen McGrath

Mrs Maureen McGrath

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